Telephone
Chase Customer Service is available 24 hours a day, every day, to help you with any questions you have about your account. You can reach Chase Customer Service at:

Chase Credit Card: 1-800-432-3117 or refer to the telephone number on the back of your credit card.

Chase Debit Card: 1-800-242-7324 or refer to the telephone number on the back of your debit card. Representatives are available 7AM to 9PM, local time, 7 days a week. Automated service available 24 hours per day/7 days a week.

E-mail
Send a secure e-mail to Customer Service. We will respond within 48 hours.

Note: If you see e-mail or an online screen that you believe is fraudulent, learn how to recognize and report it to us.